Privacy Policy
This Privacy Policy explains how KostasKaragkDesign (“MeTimeDeal”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you visit our website metimedeal.nl or use our services. We are committed to protecting your privacy and handling your information in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws. By using our website or purchasing a voucher, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Data We Collect
We collect personal data that you voluntarily provide to us when you create an account, purchase a voucher, contact customer support, or subscribe to our newsletter. This may include your name, email address, phone number, billing details, and account login information. We also collect data automatically when you interact with our website, such as your IP address, browser type, device information, pages viewed, and browsing behavior. This information is collected through cookies and similar technologies.
2. How We Use Your Data
We use your personal data to process your voucher purchases, manage your account, deliver customer support, communicate important information regarding your orders, and send you service-related updates. We also use your information to improve our website functionality, personalize your user experience, and conduct analytics to understand how visitors interact with our website. If you choose to receive marketing communications, we will use your data to send you newsletters and promotional offers, and you may unsubscribe at any time.
3. Legal Basis for Processing
We process your personal data based on the legal grounds provided by the GDPR. These include processing your data because it is necessary for the performance of a contract when you purchase a voucher, complying with legal obligations such as tax requirements, pursuing our legitimate interests such as improving our services and preventing fraud, and obtaining your consent for optional activities such as sending marketing emails.
4. How We Share Your Data
We share your personal data only when necessary. Since MeTimeDeal acts as an agent for Studios, we share the relevant details of your voucher purchase with the Studio that will deliver the workshop. We may also share your data with third-party service providers who help us operate our website, process payments, send emails, or provide customer support. These parties process your data only according to our instructions. In exceptional cases, we may share data if required by law, a court order, or a request from authorities.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enable website functionality, analyze website traffic, remember your preferences, and personalize your experience. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect your use of the website. More details can be found in our Cookie Policy.
6. How We Store and Protect Your Data
We store your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations. We take appropriate technical and organizational measures to protect your data from loss, unauthorized access, and misuse. This includes encryption, access restrictions, and secure data storage. While we take all reasonable steps to safeguard your information, no method of transmission or storage is fully secure.
7. Your Rights Under GDPR
Under the GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data, restrict or object to certain types of processing, and request the transfer of your data to another service provider. You also have the right to withdraw your consent for marketing communications at any time. You may exercise these rights by contacting us at info@metimedeal.nl. If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data processing practices. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy regularly to stay informed about how we protect your data.